Job Description

Job Description

The Citrix Engineer is responsible for the design, implementation, administration, support of our Citrix environment and Nutanix Hypervisor, ensuring optimal performance and reliability of our virtual desktop infrastructure (VDI) and applications on Nutanix Environment. You will play a key role in maintaining a secure and efficient working environment for our employees. Ideal candidates will possess leadership qualities for future growth opportunities.

Specific Job Functions:

• Administration: Manage and maintain the Citrix XenApp, XenDesktop, and Nutanix environment, including server infrastructure, published applications, and virtual desktops.
• Deployment: Design, implement, and manage the deployment of Citrix infrastructure components, including NetScaler, Delivery Controllers, StoreFront, and Provisioning Services.
• Troubleshooting: Monitor the Citrix and Nutanix environment, proactively identify and resolve performance issues, and troubleshoot user-reported problems.
• Security: Implement and maintain security measures to protect the Citrix and Nutanix environment from unauthorized access and data breaches.
• Upgrades: Plan and execute upgrades of Citrix and Nutanix software and components to ensure the environment remains current and secure.
• Documentation: Create and maintain comprehensive documentation for the Citrix environment, including configurations, troubleshooting guides, and user manuals.
• Collaboration: Collaborate with other IT team members to ensure seamless integration of Citrix with other systems and applications.

Job Requirements:

• Bachelor's Degree in Information Technology or the equivalent of training, education and experience.
• Minimum of 5 years of hands-on experience administering and supporting Citrix XenApp and XenDesktop environments.
• Proven experience with Citrix NetScaler, StoreFront, and Provisioning Services.
• Experience with Windows Server administration, Group Policy, and Active Directory.
• Experience with scripting (PowerShell or similar) is a plus.
• Minimum five years of IT experience, with experience in a banking IT department preferred.
• Extensive experience with virtual environments (e.g. Nutanix, VMWare, etc.)
• Familiarity with Google Workspace administration
• Knowledge of Jack Henry software preferred.
• Prior experience working in a regulated environment.
• Strong problem-solving skills.
• Strong customer service-orientation toward bank staff.
• Detail-oriented.
• Possesses positive, can do attitude.

Physical Demands/Requirements:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. They are subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended periods of time.
• Walking; bending at the waist; dexterity of hands and fingers to operate a computer.
• Hearing and speaking to exchange information in person or by phone.
• Seeing to read and analyze complex data.
• Occasionally required to climb, stoop, or kneel.
• Occasionally required to lift and/or move equipment up to 50 pounds.

Working Conditions:

• Work is performed in a normal office environment, with hybrid work options available, upon a satisfactory 90 day review.

At MainStreet Bank we strive to bring talented, team-oriented individuals on staff to meet and exceed our customers' needs. MainStreet team members enjoy a friendly working environment, opportunity for personal and professional growth, generous benefits and access to resources for improving their well-being.

For more information visit our website at

MainStreet Bank is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

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