Job Description

Description Summary: A Pharmacy Technician is responsible for carrying out duties that assist licensed pharmacists manage a pharmacy. This involves carrying out basic pharmacy tasks such as greeting customers, answering the phone, managing inventory and supplies, and entering and filling prescriptions for the Pharmacist to double-check. Some retail and POS experience is preferred. Professional telephone skills are a must, as well as excellent customer service skills. The ability to handle multiple tasks and work in a team environment is essential. Delivery drivers distribute products promptly to our stores. Drivers represent our company in a professional and cost-effective manner aiming at increasing profitability through efficiency and store satisfaction.Skills Customer service: professionally answer phone calls, greet and assist customers Professional communication skills Knows or begins to learn top 200 brands of drugs and their generic equivalents and therapeutic classes of drugs Knows or begins to develop knowledge about billing third parties Responsibilities: General Responsibilities (Include the following [Other duties may be assigned.]): Input patient data and medication orders accurately into the pharmacy's computer system with assistance Deliver a wide variety of items to different store addresses and through different routes Follow route and time schedule Load, unload, prepare, inspect and operate delivery vehicle Complete logs and reports when required Follow DOT regulations and safety standards Provide excellent customer service Count, label, and bag prescription drugs and supplies in compliance with local, state, federal, and company regulations Generate third-party billing and resolve basic third-party problems with assistance Manage inventory: Learn how to generate and receive drug, OTC and supply orders, stocks shelves, and remove out-of-date items from the inventory Conform to all HIPAA standards Store maintenance: file paperwork, clean store, keep professional presentation Work as part of a team to provide all Patient Care Services: immunizations, blister packing, med boxes, prescription delivery Maintains workflow Pharmacy opening and closing procedures Screens telephone calls for the pharmacist Communicates with prescribers and their agents to obtain refill authorizations Provide customer service via telephone and in person. Maintain an accurate cash till and report errors to Gift Manager. Process retail sales transactions. Wrap or bag customer purchases, ensuring that product won't break. Set and maintain Hallmark card product. Check inventory and pricing on product for customers. Relay special customer requests to the Gift Manager. Process new Loyalty Card Program purchases if applicable. Assist in displaying product. Price merchandise. Assist customers in choosing gift items. Inflate balloons and create balloon bouquets if applicable. Perform projects and responsibilities as assigned. Straighten product, dust displays, vacuum or sweep floors, empty garbage and ensure that public restrooms are cleaned on a daily basis. Attributes: Beginner Motivated Detail-oriented Excellent people skills Team player Technical skills CPhT and WPQC certifications not required Work Environment: Provided Computer Patient care software program Basic office supplies Telephone Friendly and informational environment Expected To maintain and actively practice proper business ethics and follow pharmacy laws Abide by all Hometown Pharmacy Employee Standards of Conduct

Job Tags

Similar Jobs