Job Description

Job Description

Job Description

Treatment Plan Coordinator: Buffalo Prairie Dental, Keokuk IA

Our dynamic team is on the search for an enthusiastic, organized, and motivated Treatment Plan Coordinator that will help our patients understand their insurance benefits & financial options to obtain the dental care they need & deserve. If you are passionate about providing a welcoming, friendly, and exceptional patient experience, we believe you will thrive in our Keokuk, IA dental office. As our patients navigate their dental health care, you will be their financial partner and guide them through their insurance benefits and financial solutions.

Compensation & Benefits: You work hard & deserve to be rewarded!

• Competitive Salary starting at $15.00-18.00+ per hour!
• Paid Holidays & Paid Time Off (upon qualification)!
• Dental care for you and your family!
• 401K!
• On-the-job training!
• Health Insurance (upon qualification)!
• Say goodbye to late nights & weekends – enjoy a full-time schedule that lets you live your life to the fullest!
• Stable & consistent full-time schedule:
• o Tuesdays - Thursdays: 7:15 a.m. - 4:30 p.m.
• o Friday: 7:15 a.m. – 3:30 p.m.

Qualifications & What we are looking for in you …

• Proven experience as a Treatment Plan Coordinator or Scheduling Coordinator in a dental or medical office with 2+ years of experience in providing exceptional customer service and supporting a profitable practice.
• Exceptional organizational and follow-through skills.
• Strong communication & interpersonal relationship building skills.
• Proficiency in dental software and state-of-the-art equipment.
• Comprehensive dental knowledge and ability to effectively communicate dental terminology with patients.
• Willing to go above & beyond and assist our patients in accordance with the training you receive to ensure patients receive the best possible service!

Roles & Responsibilities:

• Greet patients, schedule future appointments, handle incoming calls, manage claims & answer questions.
• Act as a servant leader, demonstrating care & compassion.
• Schedule patient appointments efficiently, taking into consideration dentist availability and treatment times.
• Conduct daily, weekly, and monthly financial & accounts receivable tasks including verify insurance & accurately enter the information to prepare for accurate treatment plan presentations, process payments date of service, apply insurance payments to accounts correctly, submit insurance claims and follow up with outstanding claims, prepare & send monthly billing statements, conduct collection calls, reconcile accounts for month end. Maintain and update patient records, ensuring accuracy and confidentiality.
• Address patient inquiries and concerns with professionalism and empathy.
• Manage the appointment schedule to minimize gaps and maximize productivity.
• Verify insurance coverage details of each insurance policy and effectively assist patients with understanding their benefits.
• Perform general administrative tasks to support the dental office as needed.

The team has served the Keokuk, IA community for years and they are ready to help you thrive in your career while you do what you love: inspire your team to care for your patients. Our outstanding leadership team is here to support you both personally and professionally!

As the treatment plan coordinator and insurance administrator at Buffalo Prairie Dental, you will play a pivotal role in ensuring the smooth and efficient operation of our practice. You will be responsible for managing and coordinating all aspects of dental insurance processing, claims, and administrative tasks to ensure efficient and accurate support for both patients & our practice. Your attention to detail and organizational skills will be critical in helping us deliver outstanding patient care.

• Medical
• Dental
• 401k
• PTO

• $15-$18/hour

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