Desktop Support Job at ALTA IT Services, Vienna, VA

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  • ALTA IT Services
  • Vienna, VA

Job Description

Job Description

Job Description

Hi, I hope this email finds you well! My name is Julianna Spicer with ALTA IT Services. We have an opening for a Desktop Support role with one of our top clients. If this position interests you, please reply and I will reach out to you

 

Desktop Support
Location: Full-time on-site reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options 
Position Type: Multiyear Contract 

Job Description:
Interpersonal skills – advanced
• Advanced customer service skills
• C-Suite experience
• Professional presence and maturity
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment

Technical Knowledge/Skills:
Troubleshooting Skills - intermediate
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10/11 Experience

Experience with:
• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, Teams
• HP, Canon, and Toshiba printer support

Nice to haves: A+ Certification, Windows 10/11 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM knowledge

Job Tags

Full time, Contract work,

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