Job Description

Job Description

Job Description

Description

About the Role:
We are looking for a dedicated and enthusiastic Entry Level Customer Service Assistant to join our team at Elite Branding. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your main responsibilities will include answering inquiries, resolving issues, and ensuring a positive experience for all customers. This is a fantastic opportunity to start your career in customer service and grow within a dynamic and supportive environment. 

Responsibilities:

• Respond to customer inquiries via phone, email, and in person.
• Provide accurate information regarding our products and services.
• Assist in resolving customer issues and complaints promptly.
• Maintain records of customer interactions and follow up when necessary.
• Collaborate with the team to improve customer service processes.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• No prior experience required, but a passion for customer service is a must.
• Proficiency in Microsoft Office and basic computer skills.

Benefits:

• Competitive salary: $36,000 - $40,000 per year.
• Opportunities for professional growth and development.
• Supportive team environment.
• Paid training and development programs.

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