Hotel Front Desk Agent Job at Blackstone Talent, Houston, TX

NGo4YXErTlZzVVlHMVF5Q3VIUGFKYmtoRlE9PQ==
  • Blackstone Talent
  • Houston, TX

Job Description

Our Hotel Client in the Houston Medical Center is seeking a friendly and reliable Hotel Front Desk Agent to join their team. This is an excellent opportunity for someone who enjoys interacting with people and thrives in a customer service role. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have a memorable and pleasant experience during their stay. We provide comprehensive training, so no prior experience is necessary.

Key Responsibilities:

  • Guest Services:
    • Greet guests upon arrival with a warm and friendly demeanor.
    • Assist with the check-in and check-out process, ensuring efficiency and accuracy.
    • Handle guest inquiries, requests, and complaints promptly and courteously.
    • Provide information about hotel services, amenities, local attractions, and dining options.
  • Reservations and Payments:
    • Manage reservations and room assignments.
    • Process payments and handle cash transactions accurately.
    • Maintain records of guest accounts and ensure proper billing.
  • Communication:
    • Answer phone calls and direct them to the appropriate department or guest room.
    • Coordinate with housekeeping and maintenance staff to address guest needs.
    • Communicate any guest concerns or special requests to the appropriate departments.
  • Administrative Tasks:
    • Keep the front desk area clean and organized.
    • Update and maintain records of room availability and guest information.
    • Perform other administrative duties as assigned by the management.

Requirements:

  • Must be able to work night shifts and weekends. (Shifts rotate during the week 6am-2pm & 2pm-10pm)
  • Excellent interpersonal and communication skills.
  • Friendly, positive attitude, and a genuine desire to help others.
  • Basic computer skills; familiarity with reservation software is a plus.
  • Ability to multitask and handle stressful situations with ease.
  • High school diploma or equivalent.

Training:

  • No prior experience is necessary; comprehensive training will be provided.
  • Ongoing support and professional development opportunities.

Benefits:

  • Competitive salary and benefits package. The position will pay $14 per hour for the first 90 days and will go up to $17 per hour after the training period
  • Opportunities for career advancement within the hotel.
  • Friendly and supportive work environment.
  • Employee discounts on hotel services and accommodations.

How to Apply:

Interested candidates are invited to submit their resume and relevant skills to

recruiter@blackstonetalent.com

. Our client is only looking at people who live within commuting distance to Houston Medical Center area. Join our team and help us create unforgettable experiences for our guests!

Job Tags

Hourly pay, Local area, Shift work, Rotating shift, Weekend work,

Similar Jobs

Melinta Therapeutics

Project Manager, CMC (Part-Time) Job at Melinta Therapeutics

 ...PROJECT MANAGER, CMC (PART-TIME) Melinta Therapeutics is a biopharmaceutical company with strong commercial and medical capabilities dedicated to providing innovative therapies to people impacted by acute and life-threatening illnesses. Melinta's current portfolio includes... 

Hampton Inn Panama City Beach

Housekeeper - Room Attendant Job at Hampton Inn Panama City Beach

 ...building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private...  ...Change linens, make beds and restock all guest room supplies. Clean bathrooms, remove trash and carry out green practices as trained... 

AXG Contracting

Mechanical Piping Designer Job at AXG Contracting

 ...Responsibilities:3D Modeling: Utilize P&ID drawings to generate 3D piping models. Create 3D Models based on supplier drawings. ...  ...construction drawings to precisely represent the engineered design. Generate piping isometric drawings from a 3D model. ... 

CUBE ROOT Corporation

Project Manager - DC Schools Job at CUBE ROOT Corporation

 ...Washington, DC. We specialize in construction management, program and project planning, project management, program...  ...average of three projects at any one time. The projects will typically be...  ...a prerequisite. Full-Time/Part-Time Full-Time Exempt/Non-Exempt... 

ChenMed

Primary Care Physician, IntuneHealth Job at ChenMed

 ...you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.The Primary Care Physician, IntuneHealth demonstrates accountability for outcomes, strong clinical care...