Job Description

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and preferably has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

•Respond to guest inquiries, process reservations and check-ins alongside other front desk agent tasks as required
•Close business day and start new.
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Provide exceptional service to all hotel guests during their stay
•Process additional administrative, bookkeeping. and accounting procedures as required
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

Qualifications

•Able to work over night shifts
•Excellent customer service and communication skills are required
•Some college is preferred but a high school diploma or equivalent is required
•Requires a flexible schedule that allows for overnight shift hours
•Experience in the hospitality industry or guest services is preferred, but not required
•Must be computer proficient; experience with accounting or reservation software is a bonus La Quinta Inn & Suites Albuquerque West

Job Tags

Flexible hours, Shift work,

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