Night Time Shift Manager Job at Little Caesars, Myrtle Beach, SC

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  • Little Caesars
  • Myrtle Beach, SC

Job Description

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to Management.

Competencies

 

Great Focus:

  • Understands and exceeds guest expectations, needs and requirements
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process

 

Passion for:

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals

Problem Solving and Decision Making:

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

  • Develops and maintains relationships with team members
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Skills and Qualifications:

  • Restaurant, retail, or supervisory experience
  • Ability to work up to 35 hours

Responsibilities

Team Environment:

  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members

Operational Excellence:

  • Create and maintain a guest first culture in the restaurant
  • Operate with Sense of Urgency to deliver speed targets 
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines
  • Manage proper team deployment to deliver team service 

Profitability:

  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards
  • Minimize waste

Job Tags

Full time, Gangs, Shift work,

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