Job Description
Welcome to Bradford House
A BOUTIQUE HOTEL IN OKLAHOMA CITY THAT DELIGHTS IN THE EXTRAORINARY!
We believe in creating adventure, both near and far, exploring our world and bringing it close to home. Bradford House holds historical significance for our city, and we hope to honor the legacy while building a new and memorable experience for modern day.
Bradford House in Oklahoma City, OK is looking for one outbound sales coordinator to join our 57 person strong team. We are located on 1235 Nw 38th Street. Our ideal candidate is attentive, motivated, and reliable.
We’re looking for an active customer-focused team player with exceptional sales skills to be the next Outbound Sales Coordinator at our busy hotel. In collaboration and leadership with the General Manager, you’ll oversee developing and implementing a sales and marketing plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits and sales tours, and community networking. This energetic leader will be able to enhance revenue by researching local market trends and competitive behavior to discover and close business leads. Please apply today if you believe you have what it takes and enjoy taking on new challenges and enjoy meeting new people.
Essential Job Functions:
o Making telephone calls for sales and events in accordance with BH standards.
o Prepare accurate written correspondence including letters, contracts, reports, and emails.
o Attend networking events with local businesses and vendors to create positive relationships in the community.
o Maintain organization for inquiries, prospects, and accounts, creating updating accounts with information.
o Ensure BH’s Event calendar is updated daily to include group room blocks.
o Negotiate Group booking rates and associated in house events.
o Document all coordination for groups to include room details, food and beverage, outside vendors, room set-up, etc.
o Produce clear financial plans and records of all related expenditures.
o Upsell products and services throughout the sales process.
o Complete an accurate and competitive analysis of OKC market.
o Always maintain complete knowledge of the property to provide thoughtful responses to guests.
Essential Core Skills and Competencies:
o Exceptional service orientation, with keen ability to respond quickly to needs and requests; focus on guest needs while understanding the flow and limitations of our property.
o Initiative-taking and meticulous initiative-taker.
o Good listening skills: Friendly individual who genuinely enjoys being around people.
o Proficient computer skills to use all Company issued software programs.
o Able to work independently, take initiative to seek ways to assist both internal staff and external guests.
o Proactive approach; Be an analytical thinker; Able to deal effectively with guest and fellow employees.
o Able to communicate, written and verbal, effectively with guest, team members, and management in English.
o Consistently at work and on time, ensure work responsibilities are covered when absent.
o Exceptional organizational skills with the ability to balance and prioritize work.
o Reliable and responsible character, with exceptional follow up and attention to detail.
o Ability to work effectively as an independent contributor, and as a part of a collaborative team.
o Able to perform routine work or the same task over and over again.
o Ability to take direction and follow instructions.
o Ability to multi-task and effectively manage multiple priorities within a fast-paced environment.
Work Environment:
o Frequent use of office equipment such as iPad, computers, and phones.
o Fast paced, with prominent levels of interactions with guest, associates, and other managers.
o Work in shared space, with constant noise, without the use of a private office.
Expected Work Hours and Location:
o Part to Full Time as needed for business demands.
o Early mornings, late nights, weekends, and holidays.
o Office Hours will flex to support Group requirements of our group contacts, scheduled office hours will be assigned.
Pay:
Hourly rate: $14-$16 per hour (negotiable after first 90 days)
Hotel and restaurant discounts
Additional benefits available after 1st year
We are looking forward to hearing from you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00 - $16.00/hour.
About Bradford House: Beckoning the sojourners, adventurers and soul seekers, Bradford House is a 36-room, independent boutique hotel housed within a meticulously rehabilitated historic residence and a newly constructed modern addition in the heart of Oklahoma City. Featuring a full-service cocktail bar, cozy café and more, we invite you to join our team! Learn more about us at
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