Job Description

Details:

A REMOTE ServiceNow Administrator job is currently available at Belcan. This position allows you to work remotely from home. To be considered for this role, you will have 2+ years of Service Now Development experience supporting a large organization. In this role, you will play a crucial role in leading the development and management of a ServiceNow platform by collaborating with cross-functional teams to ensure the successful delivery of solutions that align with business goals and requirements.

Job Duties:

* Create forms with UI policies

* Develop basic flows, preferable using Flow Designer

* Publish developments into testing and production environments.

* Troubleshooting issues by reviewing Flow Context, Flow design, logs, and artifacts and applying fixes.

* Incident and Request Management - working with RITM and INC

* Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed

* Actively collaborates with other teammates to perform code reviews, discuss new developments and

projects, and shadow other junior admins/developers as needed

* Support the administration for Production and non-prod instances

* Document administrative processes and issues resolution

* Participate in the daily scrum meeting and other related Agile ceremonies

Required Qualifications:

* 3 years of relevant IT experience, or similar military experience

* ServiceNow Certified System Administrator certification or equivalent experience.

* CompTIA Security+ or higher certification or ability to obtain one

* SECRET level or higher DOD security clearance or ability to obtain one

* MUST BE U.S. CITIZEN

* Extremely well-developed organizational, time management, and analytical skills

* Strong attention to detail, documentation, communication skills

Preferred Qualifications & Skills:

* Service Portal page and widgets configurations

* ACLs - User Criteria for controlling access to records and UI

* Admin experience for setting, troubleshooting system properties

* HW/SW Asset and CMDB Management

* Change, Release Management

* Problem Management

* Knowledge Management

* Business modules, like Portfolio & Project management, Agile, etc.

* ServiceNow Development and Administration/Integration

* ITIL v3 or ITIL v4

* ServiceNow PPM/ITBM/SPM/SPW experience

We provide a competitive pay and benefits package. This position is offering a salary range of $80,000 to $105,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

As an employee with Belcan, you will be part of one of the largest engineering firms in the United States. We maintain a small company atmosphere as well as open communication at all levels of our organization, allowing for much more dynamic decision-making processes. We offer flexible schedules as well as an excellent mentoring system to ensure that you have all the knowledge and tools you need to meet a diverse range of engineering challenges. You will also have opportunities to advance to positions of greater responsibility, including management roles. Your hard work and professional dedication will be rewarded with a competitive compensation package. Build a challenging and rewarding career with an industry leader!

EOE/F/M/Disability/Veterans

#CJ

Clearance:

SECRET

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