Reservation Specialist Job at Kelly, Saint Helena, CA

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  • Kelly
  • Saint Helena, CA

Job Description

At Kelly ®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Reservation Specialist to work at E & J Gallo in Saint Helena, CA. With us, it’s all about finding the job that’s just right.

Salary: $24.00-$25.00 hour
Schedule: Monday – Friday, 9am-5:30pm
Duration: 2 months, with option to extend.
Why you should apply to be a Reservation Specialist:
• Join a premier wine company with a strong industry standing.
• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Be part of a team that values outstanding customer service.

What’s a typical day as a Reservation Specialist? You’ll be:
• Providing outstanding customer service, specializing in member retention and acquisition.
• Developing and maintaining brand loyalty through exceptional customer service, including timely responses to customer inquiries via phone calls, SMS, and emails.
• Representing Wine Club in the tasting room to build relationships with members.
• Receiving, processing, and following through on wine shipments and special handling order requests.
• Assisting customers with experience reservation bookings.
• Responding to customer inquiries about events and experiences.
• Acting as the primary point person for order management and resolving delivery and compliance issues.
• Assisting with outbound calling campaigns to support visitation and drive revenue.
• Collaborating with cross-functional partners and assisting with winery events.

This job might be an outstanding fit if you:
• Have a high school diploma or State-issued equivalency certificate plus 4 years of retail sales, hospitality, sales administrative support, or customer service experience; OR a Bachelor's Degree.
• Are skilled in the use of MS Outlook at an intermediate level.
• Have experience with Commerce 7, Wineshipping, Tock, or Twilio (experience is a plus, but willing to train).

Apply to be a Reservation Specialist today!


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Job Tags

Holiday work, Temporary work, Local area, Monday to Friday,

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