Job Description
Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit
The kind of person we're looking for:
Do you love working with customers to help get them set up for success on their software platforms? Are you someone who has technical expertise, excels at customer service and managing relationships? Do you enjoy coordinating projects and helping customers drive their business? If this sounds like you, we'd love for you to join the Paytronix Customer Success team as a Solutions Consultant supporting our restaurant and convenience store customers.
The restaurant and convenience store industries are going through a tremendous evolution and Paytronix is on the forefront of innovating to support these changes. As a Solutions Consultant, you will serve as the technical expert for the Paytronix system architecture for a book of named accounts. As part of an account team, you will be instrumental in advising your clients on program optimization and empowering them to use the Paytronix platform to drive their strategic initiatives around loyalty, gift, comp, and online ordering and related communications channels. You will work with your customers to find technical solutions to business challenges and enable them to use Paytronix as a primarily self-service solution. You will be responsible for leading the scoping and the successful delivery of the technical aspects of your client's strategic objectives post launch, and you will serve as their internal advocate in a highly collaborative and dynamic team environment.
The kind of stuff you'll be doing:
The kind of skills and experience you'll need:
The extra stuff that would be nice:
Salary Range: $75-100k
Benefits:
At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:
Retirement :
Medical :
Personal:
Employee Betterment:
Voluntary benefits include :
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