Job Description
Direct Report
New River Experience Director
Employee Profile and Desired Traits● High level emotional intelligence
● Active in team dynamics, conflict prevention/resolution, and identifying customer needs
● Cheerful attitude and servant leadership disposition
● Dedicated customer service and people oriented
● Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
● Ability to interact with men and women of all ages and maturity levels of staff/customers
Duties & Responsibilities● Comfortable with 5 days paddling/camping in remote setting without running water/electricity
● Welcome guests and conduct a gear shakedown water experience in the New River Gorge
● Pack and load food / equipment in trucks and boats
● Provide whitewater kayaking instruction
● Ensure guest safety and provide medical care as needed
● Interpret the natural and cultural history of the New River Gorge
● Provide and participate in evening programming
● Maintain a clean, organized, inspected, neat, and safe working area
● Other duties or projects as assigned by SBR leadership
● Abide by policies and procedure outlined in the SBR staff handbook
Qualifications & Training● 18 years of age or older
● Wilderness First Aid & Swiftwater Rescue (training provided)
● Confident Swimmer
● Position is contingent on ability to pass river guide and swiftwater rescue training. You may be reassigned to other jobs if you do not pass the training courses.
● Ability to use Microsoft Teams daily for work related communication and coordination
● Be or become a registered member of Scouting America
Performance Results● Provide end of year feedback on ways to improve the program
● Receive positive feedback from customers
● Improved paddling and teaching skills
Physical Requirements● Up to 8 hours a day of either, paddling, swimming, hiking, and the ability to lift 50 lbs.
● Must be able to climb back in raft from whitewater
● Can pass the physical exam and approved for SBR height and weight requirements HERE
UniformSummit staff uniform
Housing
10x12' Platform Tent; various camping sites
Expected Working Hours
5-day trek
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